FREQUENTLY ASKED QUESTIONS

FAQs

Why do you need my phone number?

We personally contact every single person that buys a string from us. We want you to know that your business is appreciated and we want to make sure that we get everything right. Yeah this is time consuming but customer service is what we're all about. We are making your custom string especially for you and we are here every step of the way.

What are lead times?

It typically takes about three days to process and ship your order once we have talked with you. In total, you can expect to receive your custom strings within a week.

Can you make a string for my crossbow?

Absolutely! We encourage you to check your warranty info before using an aftermarket string on your crossbow as it could void your warranty. If you're cleared hot let us know what you've got and well get it done.

Are Bison Strings pre-stretched?

Ok ok lets talk about this. Stretching a bowstring is a misnomer. What we are actually doing is stabilizing the string bundle. I guess its easier to call that stretching but we're not really stretching it. We have spent countless hours to hone our process and we are confident that you will be more than satisfied with our strings. We even back it with our NO BULL guarantee.

What maintenance is needed?

We build our strings with Bloodline Bowstring Fiber which means your new string is made with the best material on the market. It also means there is no waxing required. No maintenance - just fun!

How are Bison Strings made?

No we don't use Bison hair - but maybe we should check on that! 😉 Each string is hand made by American craftsmen right here in the USA!

How do I choose colors?

We offer 21 colors, allowing for over 10,000 unique color combinations. Whether you want a classic look or something bold, we’ve got you covered - customize at our string customizer.

What’s the difference between crossbow strings and compound bow strings?

Crossbow strings tend to be shorter and are built to handle the higher poundage of crossbows. We build crossbow strings using a different material than what is used for anything else ensuring the strength requirements are exceeded for all modern crossbows on the market.

What is included in a string and cable set?

Our string and cable set includes a bowstring and matching cables, custom made to your bow’s specifications for optimal performance.

Other question

For other questions and custom inquiries, contact us here.